Hello Customer, You are receiving this email as you currently have an active Reseller Hosting product with TrentaHost INC and there are some upcoming changes to the limits on your plan. As you may/may not be aware our Web Hosting Control Panel provider "cPanel" recently made some changes to the way they price customers for ... Read More »
Dear Valued Customer,Unfortunately, we have decided to shutdown the following 6 datacenter locations (Phoenix, AZ / Atlanta, GA / Ashburn, VA / Amsterdam, NL / Los Angeles, CA / Dallas, TX) and move all customers and their Virtual Private Servers over to Portland, Oregon. Once again this only applies to Virtual Private Server (VPS) customers ... Read More »
Postage: 4:46PM September 27th, 2015Dear value customers,At around 1:03PM we received notification that our Seattle and Portland transport circuits are down, this affected DDOS protected customers in Portland facility.We have contacted our provider Spectrum networks, they are currently investigating the issue. We will keep you updated. Sorry ... Read More »
Dear Valued Customer,A emergency maintenance on the TrentaHost network will occur on Thursday, September 3, 2015, from 11:00 p.m. to 5:00 a.m. Eastern Standard Time (EST). During this maintenance window, we will be switching out a faulty switch on the TrentaHost Network in our Portland, OR facility. We anticipate a possible network ... Read More »
Dear TrentaHost Clients,We just got notice from our Miami Datacenter that they will be performing a migration to a bigger datacenter to control their future growth. Their message is posted below."In order to improve the data center and offer an improved level of support, your equipment is being moved to a new facility. This new facility offers ... Read More »
Maintainance.: Piscataway, NJ / Start Time: 2014-04-23 10:00 PM EDT - End Time: 2014-04-23 11:45 PM EDT
Reason: Optics Switch Replacement.
Dear Valued Customers,Recently, clients have been complaining to our support staff about the issues with the latest version of NO-IP not installing once downloaded. We have gotten into contact with the NO-IP support team who have provided us with a temporary fix.You simply have to download the older version V4.0.1 and install that for ... Read More »
Dear Customers, We will be performing a VPS Node Maintenance on Saturday, December 21st, 2013 7PM PDT(GMT-7). This maintenance will cover kernel upgrades, server functionality testing and the main componenet being a network upgrade. At this time we have no scheduled end time as it could fluctuate depending on the ... Read More »
Dear Valued Customers, Over the last few hours our servers were a target of a windows exploit, this exploit only effected those who have not installed recent Windows updates. The exploit allowed the attacker to shut down any Windows VPs with Remote Desktop Connection open and uninstalled windows updates. Our ... Read More »
We are seeing some issues between Phoenix - San Jose - Seattle on Tinet backbone.After contacting GTT(Tinet), here is the status we got from them:"There is an issue on Level3 fibers involving 4200 circuits. The exact location of the issue is still being investigated,however this should be around Phoenix AZ. No ETR is currently available. Engineers ... Read More »