Dear customers, Due to the recent outages of our Singapore, Amsterdam, and London web hosting servers throughout the last month, sometimes lasting well over a few hours, we have made the decision to shutter the locations [Singapore, Amsterdam & London] and move your web hosting to our flagship Portland, Oregon location in North America. We ... Read More »
Dear Customers, We will be performing an EMERGENCY Rack Migration in our Portland, OREGON datacenter during the hours of 12AM to 6AM EST. During this migration window we expect FULL IMPACT to the network as the servers have to be shutdown and migrated. Our website will remain online and we will continue to post updates on this announcement as ... Read More »
Dear Customers, We are performing an emergency migration of our PTL Reseller Node customers to a newly setup Portland Server. The migration was supposed to be scheduled for early June 2021 however in the last 48 hours we've noticed some issues with the hard drives on the server which if left as it may result in further ... Read More »
Dear Customers, Around 1530HRS EST today (March 20th, 2021) we were alerted by our monitoring service that the MYSQL service on Server1 has gone down. We immediately begun to investigate and it showed that the MYSQL database was unable to be rebooted. Upon, further investigation it was determined the hard drive containing the MYSQL databases had ... Read More »