May 17th [URGENT] PTL Reseller Node Migration 2021-05-17

Dear Customers,          We are performing an emergency migration of our PTL Reseller Node customers to a newly setup Portland Server. The migration was supposed to be scheduled for early June 2021 however in the last 48 hours we've noticed some issues with the hard drives on the server which if left as it may result in further ... Read More »

Mar 20th Server1 Outage Portland - 2021-03-20

Dear Customers, Around 1530HRS EST today (March 20th, 2021) we were alerted by our monitoring service that the MYSQL service on Server1 has gone down. We immediately begun to investigate and it showed that the MYSQL database was unable to be rebooted. Upon, further investigation it was determined the hard drive containing the MYSQL databases had ... Read More »